Privacy Policy

Information we collect

We collect information that you provide directly, information generated through your use of the service, and limited technical information needed to operate, secure, and improve the platform.

• Account details such as email address, username, profile preferences, and support inquiries.
• Creator content such as chatbot profiles, lorebook entries, group setups, prompts, tags, and descriptions.
• Usage data such as viewed pages, clicks, favorite actions, search activity, device type, browser type, and basic diagnostics.
• Transaction data related to subscriptions or premium purchases, which may be processed by third-party payment providers.

How we use information

We use collected information to provide the service, improve AI chat discovery, personalize experiences, operate creator tools, detect abuse, communicate with users, and comply with legal obligations.

• To create and manage accounts.
• To deliver AI chat, persona, lorebook, and group interaction features.
• To analyze performance, ranking signals, and content quality trends.
• To enforce policies, investigate misuse, and protect platform integrity.

How information may be shared

We do not sell your personal information as a standalone data product. We may share information with service providers, payment processors, hosting partners, analytics tools, and legal authorities where necessary to run or protect the service.

Published creator materials and any profile information you choose to make public may be visible to other users within the platform experience.

Cookies and similar technologies

We may use cookies, local storage, and similar technologies to remember sessions, preserve interface preferences, measure engagement, and improve performance.

Depending on your browser and region, you may be able to manage certain cookie settings through browser controls or consent interfaces where available.

Data retention

We retain information for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain safety records.

Retention periods may vary depending on account status, support history, creator content visibility, and applicable legal requirements.

Security

We use reasonable administrative, technical, and organizational measures to protect personal information. No system can guarantee absolute security, and you use the service with that understanding.

If we become aware of a material security incident affecting your personal information, we will respond in line with applicable law and internal incident-handling procedures.

Your choices and rights

Depending on your location, you may have rights to access, correct, delete, or restrict certain personal information, or to object to certain processing activities.

You may also be able to update profile details directly through your account settings, subject to technical and legal limitations.

• Request account deletion or access support where available.
• Manage saved favorites and public creator visibility settings.
• Contact support with privacy-related questions or requests.

International transfers

Your information may be processed in countries other than the one where you live. Where required, we use appropriate safeguards for international transfers in line with applicable law.

Children and age restrictions

SpicyChat AI is intended only for adults. We do not knowingly provide the service to children or knowingly collect personal information from anyone under 18.

If you believe a minor has provided personal information through the service, please contact us so we can investigate and take appropriate action.

Changes to this policy and contact information

This Privacy Policy was last updated on April 27, 2026. We may revise it from time to time to reflect service changes, legal developments, or operational updates.

If you have questions about this policy or want to submit a privacy request, contact support@spicychatai.chat.